+91 7041401099

Our endeavor  is to  ship goods to you as soon as possible. On an average, it takes us about 7 business days to ship goods out of our warehouses across India. However, if the items  ordered exceed  more than 5 pieces , or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.

All orders within India will be shipped via Shiprocket  in about 7 days. All orders above 1500/- will be shipped free of charge. However, any order within 1500/- will be charged an amount of 500/- for shipping.

All international orders will be shipped in about 10 days. All orders will be charged US  $20/ pr KG on every order.

All our  orders are shipped internationally from our warehouses across India to your provided shipping address via Shiprocket . During  international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much the  customs duty charges will be levied. In the case where additional customs charges are incurred , you will be responsible for paying these additional fees.

You can track your order on our Order Tracking page. If you do not have a tracking number or delivery confirmation number, please contact us. If you are not sure whether or not your order has shipped yet, you can check the status of your recent orders in My Account.

Once we receive your order, we take approximately 10 working days to process your order before handing it over to the shipping company. If you would like to change your shipping address for an order which you have already placed, we will try to accommodate your requests if we still have the package in our possession. However this is not applicable on Internation orders.

In case of International and domestic shipping the shipping company will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. If you have not received the package, you can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call the shipping company at their local number and quote your tracking number to trace your package. If you are sending a gift to someone and they refuse to accept the package because they think it is being sent to them by mistake , then the package will be returned to us as undeliverable. By informing your gift recipient that they should expect a package you will help us ensure that they receive your gift and avoid any non delivery chances.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
• Phone (Toll free): +917041401099
• Email: info@phabrica.in